Dear Valued Customer

Please be informed that, with immediate effect, Pacific Internet Limited has changed its name to Pacnet Internet (S) Limited . A copy of the name change certificate is available upon request.

If you are making your monthly payment via Cheque or Wire Transfer, kindly note the change in payee account details as stated below:

  1. Payment via Cheque
    Pacnet Internet (S) Limited
    Robinsons Road , PO Box 1371
    Singapore 902721

  2. Payment via Wire Transfer
    Pacnet Internet (S) Limited
    Citibank N.A. Singapore
    3 Temasek Avenue,
    #16-00 Centennial Tower,
    Singapore 039190
    Bank Account: 0-810683-007 (For payment in SGD)
    Bank Account: 0-810683-015 (For payment in USD)
    Swift Code: CITISGSG

Please note that all bill payment accounts that are currently made via Credit Card and Interbank GIRO will be updated automatically. Your selected payment mode(s) will reflect the updated payee account details.

Click here to find out more on your Payment Mode.

If you have any queries, please do not hesitate to contact us at:

Corporate Customers
Please contact your Account Manager, or call our Corporate Hotline at 6226 8668 (Option 3).

Consumer Customers
Please call our Consumer Hotline at 6336 6622 (Option 3)


Frequently Asked Questions

  1. What should I do if I would like to make my payment to Pacnet via Cheque?

    Kindly cross your cheque and make it payable to “Pacnet Internet (S) Limited”. Please write your name, account number(s) on the back of the cheque and mail it together with the original payment slip(s) to:

    2. Pacnet Internet (S) Limited Robinsons Road,
    PO Box 1371, Singapore 902721

  2. What should I do if I have already submitted my cheque payment made payable to “Pacific Internet Limited” for this current bill payment?

    Your cheque will still be accepted for this current bill payment to Pacnet. However, please ensure all future payments to Pacnet via cheque are made payable to:

    3. Pacnet Internet (S) Limited Robinsons Road,
    PO Box 1371, Singapore 902721

  3. I have been making my payment(s) to Pacnet via Credit Card and Interbank GIRO. Do I need to inform my bank(s) of this change now?

    If you are already making payments for your current billing accounts via Credit Card and Interbank GIRO, the bill payee details will be updated automatically. Your Credit Card and Interbank GIRO statement will reflect the updated payee details.

  4. What should I do now if I would like to make my payment via Wire Transfer in “US Dollars'?

    Please make payment to:

    5. Pacnet Internet (S) Limited
    Citibank N.A. Singapore
    3 Temasek Avenue
    #16-00 Centennial Tower
    Singapore 039190
    Bank Account: 0-810683-015 (For payment in USD)
    Swift Code: CITISGSG

  5. What should I do if I would like to make my payment via Wire Transfer in ‘ Singapore Dollars'?

    6. Please make payment to:

    Pacnet Internet (S) Limited
    Citibank N.A. Singapore
    3 Temasek Avenue
    #16-00 Centennial Tower
    Singapore 039190
    Bank Account: 0-810683-007 (For payment in SGD)
    Swift Code: CITISGSG