Latest Threats
SECURITY ALERT:
Phishing
There have been reports of Phishing/Scam emails sent to our users in the name of Pacnet.
Please be informed that emails similar to the email appended below did not originate from Pacnet and is not related at all to your account. Please disregard this type of emails and do not open the link found in the email content. Do not open attachments, if any.
Samples of phishing emails:
| Sample 1 |
Basic Headers:
From: The Pacific.net.sg Webmail TEAM
Sent: Thursday, June 12, 2008 8:31 AM
To: undisclosed-recipients:
Subject: Comfirm Your Pacific.net.sg Webmail Account
Message:
Dear Pacific.net.sg Subscriber,
This message is from Pacific.net.sg messaging center to all Pacific.net.sg email account owners. On Wed, Jun 11th, 2008, from 7:00am until 9:00 PM, all Mailhub systems will undergo regularly scheduled maintenance. Access to your e-mail via the mail client will be unavailable for some time during this maintenance window. We are currently upgrading our data base and e-mail account center see homepage. We are deleting all Pacific.net.sg email account to create more space for new accounts.
To complete your Pacific.net.sg Webmail account, you must reply to this email immediately and enter your password here (***********) Failure to do this will immediately render your email address here(********************)deactivated from our database. You can also confirm your email address by logging into your Pacific.net.sg account at http://XXXXXXXXXXXX/
Thank you for using THE Pacific.net.sg TEAM" |
| Sample 2 |
Basic Headers:
From: "www.pacific.net.sg"
To: <undisclosed-recipients:>
Sent: Wednesday, June 11, 2008 10:29 PM
Subject: UPDATE YOU E-MAIL ACCOUNT ( www.pacific.net.sg)‏ ;
Message:
VERIFY YOUR pacific.net.sg EMAIL ACCOUNT NOW
Dear pacific.net.sg Email Account Owner,
This message is from pacific.net.sg messaging center to all pacific.net.sg
email account owners. We are currently upgrading our data base and e-mail account
center. We are deleting all unused pacific.net.sg email account to create more space for new
accounts. To prevent your account from closing you will have to update it below so
that we will know that it's a present used account.CONFIRM YOUR EMAIL IDENTITY BELOW
Email Username : ................
EMAIL Password : ................
Date of Birth : .................
Country or Territory : ..........
Warning!!! Account owner that refuses to update his or her account within Seven days of receiving this warning will lose his or her account permanently. Thank you for using Pacific.net.sg!
Warning Code:VX2G99AAJ
Thanks,
pacific.net.sg Team |
| Sample 3 |
Basic Headers:
From: "PACIFIC WEB CUSTOMER SERVICE"
To: <support@pacific.net.sg>
Sent: Thursday, 12 June, 2008 5:19 PM
Subject: PLEASE PROTECT YOUR PACIFIC.NET.SG ACCOUNT FROM BEING CLOSED
Message:
Greetings to you,
This is to formally notify you that we are presently working on the pacific.net.sg, and this can close your webmail account with pacific.net.sg completely.
To avoid this, please send your surname and password to pacific.net.sg customer care email address: XXXXXXXXXXXX. Please do this,so your pacific.net.sg account can be protected from being close.
Your immediate response is highly needed. |
| Sample 4 |
Basic Headers:
From: Pacnet Easy Webmail
Sent: Thursday, June 19, 2008 4:53 AM
Subject: Dear Pacnet Easy Webmail Subscriber
Message:
Dear Pacnet Easy Webmail Subscriber,
This message is from Pacnet Easy Webmail messaging center to all Pacnet Easy Webmail email account owners. On Thursday, Jun 19th, 2008, from 7:00am until 9:00PM, all Mailhub systems will undergo regularly scheduled maintenance. Access to your e-mail via the mail client will be unavailable for some time during this maintenance window. We are currently upgrading our
data base and e-mail account center see homepage. We are deleting all Pacnet Easy Webmail email account to create more space for new accounts.
To complete your Pacnet Easy Webmail account, you must reply to this email immediately and enter your password here (*************) Failure to do this will immediately render your email address here(e.g@pacific.net.sg) deactivated from our database. You can also confirm.
Waiting to received the details of your email.
Regard,
Customer Care Of Webmail Team |
| Sample 5 |
Basic Headers:
From: Verification
To: userid@pacific.net.sg
Subject: pacific.net.sg ID: userid@pacific.net.sg
Message:
Dear pacific.net.sg Member,
We must check that your pacific.net.sg ID was registered by real people. So, to help pacific.net.sg prevent automated registrations, please click on this link and complete code verification process:
http://pacific.net.sg/TAZWi8k3RmM0jwnpiXI38OfE3aJhiDcswBu8wkOKCRc7htZPGPsMiia2s3gf4
Thank you. |
What is Phishing?
Phishing attacks work by sending "spoofed" emails that appear to come from a legitimate website that you have online dealings with such as a bank, credit card company or ISP - any site that requires users to have a personal identity or account. The email may ask you to reply with your account details for verification or some other reasons. The phishing email may also direct you to a spoofed website or pop-up window which looks exactly like the real site, but has been set up for the sole purpose of stealing personal information. Unsuspecting people are then often fooled into handing over credit card numbers, passwords or other details.
How to Avoid Phishing Scam
- Be suspicious of any email with urgent requests for personal financial information.
- Don't use the links in an email to get to any web page, if you suspect the message might not be authentic.
- Ensure that your browser is up to date and security patches applied.
- Always ensure that you're using a secure website when submitting credit card or other sensitive information via your Web browser.
You may find more information about phishing from this link.
Please call our Customer Services Hotline at 6336 6622 (Option 3) or our 24-hour Technical Support Hotline at 6336 6622 (Option 2) for further clarification on this security alert.
Last Updated on 13th Jun 2008
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