|
As a leading Internet Communications Service Provider in the Asia Pacific region, Pacnet aims to deliver customer focused, quality and innovative end-to-end services that improve our customers' lifestyles.
Our strong customer service commitment is supported by the various recognition gained in delivering to customers a progressively better Internet experience.
At Pacnet, we are strongly committed to offer world-class service to our customers through the delivery of excellent customer service. The service charter is our guarantee of high quality service.
We aim to provide a quick and easy avenue for you, to share your feedback on our service. Your feedback is important in helping us understand your needs better and improve our quality of service.
If you are happy with the service you are receiving, please let us know by sending a complimentary note. We will like to thank the team members responsible for your good experience and motivate them to do better!
Equally, if we fall short of your expectations, please send us your feedback via the Online Feedback Form. We will promptly respond to your comments and, if appropriate, will take immediate actions to rectify the issue.
If your feedback has not been satisfactorily addressed, you are welcome to write to our Management team:
|
