| Account Administration |
Service Charge (Incl. GST) |
| Change Userid |
$21.40 per change |
| Change Scheme |
$10.70 per change from Dialup to Dialup
$10.70 per change from Broadband to Broadband
$42.75 from Dialup to Broadband
|
| Transfer of Account Ownership |
$21.40 per transfer |
| Update Modem Profile For ADSL Account |
$16.05 per change |
Relocation of Access
(For ADSL & Cable users) |
Broadband - $74.90 per relocation, per user
With Multi-Access - $10.70 additional
Cable - $21.40 per relocation, per user
|
| Reactivation Fee |
Dialup Account - $2.68 per userid reactivation
Broadband Account - $42.75 per userid reactivation
Multi Access - $10.70 per userid reactivation |
Broadband Termination Fee
(For ADSL & Cable users) |
$42.75 per userid |
| Signal Activation of Cable point (HDB) |
$37.45 |
| Signal Activation of Cable point (Condo/Private Houses) |
$69.55 |
| Wrong Mac-ID (for customers when they switch over to Pacnet) |
$42.75 |
| Additional Usage Charge |
Service Charge (Incl. GST) |
| Dialup |
$3.16 per hour / $0.81 per 15 minute block |
| Student Dialup |
$2.09 per hour / $0.54 per 15 minute block |
Broadband 512kbps
(Time-based plan) |
$3.16 per hour / $0.81 per 15 minute block |
Broadband 512kbps
(Volume-based plan) |
$0.81 per 2.5MB |
| Broadband 1500kbps |
$0.107 per MB |
| Cable Express 1500 |
$0.107 per min |
| Cable EZ Surf 1500 |
$0.33 per MB |
| Increase of Email Disk space |
$10.70 per 2MB per month |
| Additional Homepage Disk space |
$5.30 per 20MB/month (Plus $10.70 activation fee per application) |
Bandwidth-on-Demand (available for Broadband subscribers only) |
$0.107 per MB |
| Email Forwarding |
$32.10 for 6 months period |
| Global Roaming |
Ipass - $0.51 per login. Usage Charges (per min) varies for every country & city. |
