Features

Pacnet Managed TEAM includes the following key features:

Telco-grade Hardware

Pacnet Managed TEAM is built on telco-grade TEAM platform that is made to last. Lower Mean Time Before Failure (MTBF) is proven to be 50,000 hours or 7 years.

Round-the-clock monitoring

Pacnet monitors the TEAM Appliance 24x365 to check that the service is operational as well as performs exposure analysis and supervision against any equipment failure.

Regular Reporting on WAN Traffic Condition

Customers are provided with professionally generated PDF reports of the WAN Traffic condition.

Impressive response times built into SLAs

Pacnet’s specialist team handles all maintenance and support requests rapidly and effectively, in line with response times defined in stringent Service Level Agreements.